Customer Service in the Accounting Profession

 The number 1 complaint I hear when prospective clients reach out to me is "I never hear back from my accountant."

Many accounting firms don't realize how accounting relates to customer service. A successful firm listens to the client, provides comprehensive problem solving ideas and analyzes the steps needed to reach a firm's financial goals.

Good customer service helps to attract new clients, provides loyalty based relationships and retains quality customers.



Comments

Popular posts from this blog

💼 𝐖𝐡𝐲 𝐘𝐨𝐮𝐫 𝐉𝐨𝐛 𝐒𝐡𝐨𝐮𝐥𝐝 𝐁𝐞 𝐖𝐡𝐚𝐭 𝐘𝐨𝐮 𝐃𝐨, 𝐍𝐨𝐭 𝐖𝐡𝐨 𝐘𝐨𝐮 𝐀𝐫𝐞.. 💼

Pass on Quickbooks Live Bookkeeping

You can't get out of a hole while digging out the bottom..